Discover the ideal VLMS plan for your GxP compliance goals. We understand that every organization has unique validation software needs, and our pricing is designed to accommodate that.
Common questions about GoVal pricing, billing, and support.
Yes, we do. For Annual Subscriptions, the customer will be billed for the selected pricing plan and the user counts. Annual subscriptions may offer a discount depending on the number of users purchased.
GoVal VLMS Subscription plans are billed annually by default. Since we focus on your long-term success, we encourage customers to sign annual plans to avail discount offers. Certain plans may require a minimum commitment of 12 months, billed monthly.
As exchange rates are constantly fluctuating, the prices displayed are in USD only. For information on the price of GoVal in your local currency, please contact our sales department at bdsh2003@gmail.com.
Currently, we accept payments via wire transfer only. Bank details will be shared when you sign for subscription plans. In the future, subscriptions will be payable by credit card (MasterCard, Visa, or American Express) and other available mediums.
We provide SLA-based support to ensure uninterrupted service. Customers can log problem tickets via our support portal at support.govalidation.com. All tickets are assigned severity levels from 1 to 4 based on business impact.
Standard support is available 9AM to 6PM EST weekdays via email (bdsh2003@gmail.com) and our support portal.
Note: At this moment, we have not published pricing plans on our website. We request our customers to approach us at bdsh2003@gmail.com for pricing plans and attractive offers.
Comprehensive support to ensure your validation success.
Guaranteed response times based on issue severity levels (1-4). All tickets are tracked and managed through our dedicated support portal.
Standard support available 9AM to 6PM EST weekdays via email and support portal. Response times vary by severity level.
Issues are categorized by business impact. Critical issues receive immediate attention while lower severity items follow standard response times.
Reach us via email, support portal, or phone. All channels are monitored during business hours with ticket tracking for accountability.
For enterprise-level solutions or customized requirements, contact us for a personalized quote. We'll work with you to create a plan that aligns with your specific validation needs.